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RECEIVING FAXES
Can I get inbound numbers in different countries? Yes, we have numbers in over 2,000 cities in 26 countries.
Can I receive faxes in different formats (TIF, JPG, PDF)? Yes
Can I easily change your inbound email address? Yes
Can I resend an inbound fax to your email address? Yes
Can I receive faxes to more than one email address? No
Can I set my fax identifier (CSID) for outbound faxes? Yes
Can I send faxes from more than one email address? Yes. You can send from up to 5 different email addresses with an eFax Plus or eFax Pro account.
Can eFax accept encrypted email for outbound faxes? Yes
Does eFax offer any privacy features? Yes
Can I receive confirmations of fax results by email? Yes
Can I view outbound fax activity online? Yes
Is it easy to resubmit failed faxes? Yes
Can I run fax broadcasts with eFax? No. Call (877) 329-4373 for our broadcast fax service, jBlast.
Can more than one person use a single eFax account? Yes. You can have up to 5 users for each eFax number.
Does eFax charge a setup fee? With the 30-day eFax Plus free trial the regular $16.95 setup fee is waived and will never be charged.
Does eFax charge a monthly subscription fee? eFax Plus costs $16.95 a month plus usage fees.
Is there a limit to how many faxes I can receive? eFax Plus users can receive 130 fax pages a month free, and over that fax pages cost $0.15 a page with no limit.
How much does eFax charge to send a fax? With eFax Plus, it costs $0.10 for every 60-second transmission. For most faxes, this works out to $0.10 a page.
Is support free? Yes
How long will it take for a sales rep to call me back? Sales Representatives are available 24-hours a day from Monday-Friday and 8:00a.m.-5:00p.m. PST on Saturday and Sunday.
How long has eFax been in business? Since 1995
Does eFax own its equipment or do we outsource operations? Yes, eFax owns and operates all its servers and data centers.
Can I receive summary reports by email? Yes
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Faxing: Then and Now What happened in the year 1843 that would eventually impact your working life? The fashion re-emergence of the hoop dress you say? How about the publishing of “A Christmas Carol” by Charles Dickens? Though you may be of the strong opinion that the only way your boss could become less of a “Scrooge” would be through ghostly intervention, you are, unfortunately, missing the mark. 1843 was the year a Scottish inventor, Alexander Bain, developed the original concept still used in fax machines today. Though Bain’s invention – the chemical telegraph – wasn’t actually patented until December of 1846, he is still considered the “father of the facsimile.” Other inventors such as Italian physicist Giovanni Caselli and American inventor Elisha Gray also made later contributions to the development of modern fax machines, however Bain is still considered the main man. Flash forward to 1994. While the North American Free Trade Agreement (NAFTA) was going into effect and Tonya Harding’s accomplices were focusing on Nancy Kerrigan’s right leg, a young, international recording artist grew tired of missing important messages and faxes during his many travels. Drawing on his high-tech background, he set about inventing an integrated messaging network that would deliver faxes and voicemail via an already-existing, universally-accessible channel: the Internet. The artist was Jaye Muller, and the vision he developed swiftly grew into JFAX.COM, a multi-million dollar corporation that offered nothing less than a dramatic lifestyle upgrade in the way people communicated and did business in the 90s and beyond. JFAX.COM was the world’s first and only integrated messaging capability, coupled with the ability to assign users local phone numbers in any of over 50 locations worldwide. It linked email to every fax and every phone in the world, fulfilling the dreams of the universal inbox and the virtual office. Seeing the incredible value of JFAX.COM, j2 Global Communications, Inc. purchased it in 1995 and, as a result, eFax was born. Today, eFax is the #1 paperless faxing choice of individuals and businesses worldwide. eFax offers local and toll-free fax numbers that are tied to your email, as well as tiered faxing solutions – from free to Pro service – that meet any faxing need. If you’d like to know more about how eFax works, sign up for eFax today and see how easy faxing can be. |